Welcome to NZ Import & Exports. By accessing or using our website (https://nzimportexport.co.nz/), you agree to the following Terms of Use and Privacy Policy. These terms apply to all visitors, customers, and users of our site. If you do not agree, please discontinue use immediately.
TERMS OF USE
2. Use of Our Website
You may browse, purchase products, and access information on our website for lawful purposes only. You agree not to engage in any activity that may:
Disrupt or damage the website
Interfere with security features
Misuse content, trademarks, or intellectual property
Attempt to access restricted areas or systems
All content, including product descriptions, images, branding, and text, is owned by NZ Import & Exports and may not be copied or reproduced without permission.
3. Product Information & Availability
We strive to provide accurate product details, specifications, and pricing. However, items may be updated, replaced, or discontinued without notice. We reserve the right to:
Modify product listings
Adjust pricing
Limit quantities
Refuse orders where necessary (e.g., suspected fraud or misuse)
4. Orders, Payments & Delivery
By placing an order, you confirm that all information provided is accurate. We use secure payment gateways and trusted logistics partners to ensure safe and timely delivery. NZ Import & Exports is not responsible for delays caused by couriers, customs, or external factors beyond our control.
5. Warranties & Liability
All machinery and equipment are sold in accordance with manufacturer warranties or our own stated warranty terms. We are not liable for:
Misuse of products
Incorrect installation
Damages resulting from third‑party services
Losses arising from business interruption or downtime
Your use of the website is at your own risk. We do not guarantee uninterrupted or error‑free access.
6. External Links
Our website may contain links to third‑party sites. We are not responsible for their content, policies, or practices. Users should review those sites independently.
7. Changes to Terms
We may update these Terms of Use at any time. Continued use of the website indicates acceptance of any revised terms.
PRIVACY POLICY
8. Information We Collect
We may collect the following information when you use our website or purchase products:
Name, email, phone number
Billing and shipping details
Business information (if applicable)
Website usage data (analytics, cookies, IP address)
Product enquiries and communication records
We only collect information necessary to provide services, process orders, and improve your experience.
9. How We Use Your Information
Your information may be used for:
Processing orders and deliveries
Customer support and communication
Product recommendations or updates
Website improvements and analytics
Fraud prevention and security
Legal or compliance requirements
We do not sell your information to third parties.
10. Sharing of Information
We may share your information with:
Payment processors
Delivery and logistics partners
IT service providers
Legal or regulatory authorities when required
All partners are expected to maintain confidentiality and data protection standards.
11. Cookies & Tracking
Our website uses cookies and analytics tools to:
Improve user experience
Track website performance
Personalise content You may disable cookies in your browser settings, though some features may not function properly.
12. Data Security
We use secure systems, encrypted platforms, and industry‑standard measures to protect your information. While we strive for high security, no online system is completely risk‑free.
13. Your Rights
You may request:
Access to your personal information
Corrections to inaccurate data
Deletion of information (where legally permitted)
Restrictions on certain types of processing
Requests can be made by contacting us directly.
14. Data Retention
We retain personal information only as long as necessary to:
Complete orders
Provide support
Meet legal obligations
Maintain accurate business records
Data may be securely deleted or anonymised when no longer required.
15. Contact Information
For questions about our Terms of Use or Privacy Policy, contact: NZ Import & Exports Email: sales@nzimportexport.co.nz Website: https://nzimportexport.co.nz/
